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Frequently Asked Questions

The delivery method cannot be modified after an order has been placed as there are impacts to payment by credit card as well as impacts local delivery charges.

For changes to shipping order, the previous order will need to be canceled and a new order placed on FleetPride.com.

To update your company's shipping address, please reach out to us at customerservice@fleetpride.com or use the FleetPride.com Live Chat feature, Our Heavy Duty Experts™ are available Monday-Friday, 7 am to 7 pm CST.

To view copies of invoices and statements, click here to sign in to our online billing portal, BillTrust. Sign in credentials can also be obtained from the sign-in page of BillTrust, if needed. An enrollment token will be needed to register for the first time. Your enrollment token can be found on any of your statements. For questions or concerns, please reach out to fpstatements@fleetpride.com.

Online orders can be processed by credit card or invoiced with a line of credit. Click here to fill out a credit application.

To enable local delivery for your account, please reach out to your sales representative or customerservice@fleetpride.com for assistance.

You can reach out to us at customerservice@fleetpride.com or use the FleetPride.com Live Chat feature, Our Heavy Duty Experts™ are available Monday-Friday, 7 am to 7 pm CST